Information We Collect

We collect basic information in the following ways:

• Information You Provide: When you fill out a form on our site (such as a contact form or service inquiry), we may collect your name, email address, phone number, and any other information you choose to share.
• Automatically Collected Information: Our website may use cookies or similar technologies to collect non-personal information such as your browser type, pages visited, IP address, and how you interact with our site.

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How We Use Your Information

We use the information we collect to:

• Respond to your inquiries or requests
• Provide services you’ve asked about
• Improve our website and customer experience
• Communicate updates or promotions (if you've opted in)
• We do not sell or rent your personal information to anyone.

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How We Share Your Information

We may share your information with trusted third-party services that help us operate our business (like website analytics or contact form tools), but only to the extent necessary. These services are required to keep your information secure and confidential.

Cookies & Tracking

Our website may use cookies to improve user experience and analyze website traffic. You can choose to disable cookies through your browser settings if you prefer.

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Your Choices

You are in control of your personal information. You can:

• Request a copy of the data we have about you
• Ask us to correct or delete your information
• Opt out of future communications

To make a request, please contact us using the information below.

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Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. While no online service is ever 100% secure, we use industry-standard measures to keep your data safe.

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Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of those sites.

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Updates to This Policy

We may update this policy from time to time. When we do, we’ll revise the "Effective Date" at the top of this page.

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AI Chatbot Conversations

We use an AI-powered chatbot (Conversation AI by Go High Level) to assist visitors on our website. When you interact with this chatbot:

• The conversation may be recorded or stored for training and quality purposes.
• Information you provide (such as your name, email, or inquiry details) may be used to help us respond to your request or improve our customer service.
• These interactions may be processed by third-party providers in accordance with their privacy policies.
• By using the chatbot, you agree to the processing of your information as described above.

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Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Vertex Roofing

mason@vertexroofingsolutions.com

810-243-4480